At Alpha Leukos, we are committed to delivering your orders quickly, safely, and efficiently across India. Please read our shipping policy to understand how your order will be processed and delivered.
1. Order Processing
- All orders are processed within 1–2 business days after successful payment.
- Orders placed on weekends or public holidays will be processed the next working day.
2. Shipping Timeline
- Standard delivery time is 3–7 business days, depending on your location.
- Delivery to remote or rural areas may take a little longer.
3. Shipping Charges
- Free Shipping is available on all prepaid orders above a specified value (if applicable; can be customized based on your promo).
- A flat shipping fee may apply for Cash on Delivery (COD) or low-value orders.
4. Order Tracking
- Once your order is shipped, you will receive an email or SMS with the tracking number and link.
- You can track your package in real-time until it reaches your doorstep.
5. Delivery Partners
We work with leading courier services in India to ensure timely and secure deliveries.
6. Delays and Exceptions
- While we strive to meet delivery timelines, delays may occur due to unforeseen circumstances such as bad weather, strikes, or logistics issues.
- Alpha Leukos is not liable for delays caused by third-party courier partners.
7. Incorrect Address or Failed Delivery
- Please ensure that your delivery address and contact details are correct.
- If delivery fails due to incorrect information or repeated failed attempts, the order may be returned to us. Additional shipping charges may apply for re-delivery.
8. International Shipping
- Currently, we do not offer international shipping. We only deliver within India.
9. Contact Us
For any questions about your order or shipping status, feel free to reach out:
📞 Phone: 7893735757
📧 Email: alphaleukos@gmail.com